Privacy Policy

Your privacy is important to us. This policy explains how Apaleo collects, uses, and protects your personal information. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identifiable Information (PII): This may include your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account.
  • Non-Personal Information: Such as browser type, operating system, IP address, and website usage data (pages viewed, time spent on site). This helps us improve your experience.
  • Pet Information: If you choose to share it, we may collect information about your pets, such as their name, breed, and birthdate, to offer personalized recommendations.

2. How We Use Your Information

We use the collected information for several purposes, including:

  • To process and fulfill your orders and transactions.
  • To provide, maintain, and improve our services and products.
  • To communicate with you about your orders, products, services, and promotional offers.
  • To personalize your experience on our website, such as suggesting products you might like.
  • To monitor and analyze trends, usage, and activities in connection with our services.
  • To detect, prevent, and address technical issues and protect against fraudulent or illegal activity.

3. Sharing Your Information

We do not share your personal information with third parties except in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
  • Business Transfers: If Apaleo is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encrypted data transmission, and access control procedures. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access and Update: You can review and update your account information by logging into your account.
  • Opt-Out of Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that we may still send you non-promotional emails, such as those about your account or ongoing business relations.
  • Cookie Preferences: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For significant changes, we may provide a more prominent notice (including email notification).

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@apaleo.com.

Effective Date: November 27, 2023